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Careers at Conran

If you’ve ever stepped through the doors of The Conran Shop or shopped online, you’ll know there is no better place for design-led products, inspirational merchandising and exceptional customer service.

Want to join our award-winning team? Browse our latest career opportunities below. 

To apply for any of these vacancies, or to send an application speculatively, please send a short note explaining why you would like to be considered and for which specific role to the relevant email address below (please also include the role you are applying for in the subject line of the email), along with your current CV in Microsoft Word or .pdf format.

For opportunities based in our stores, please send your application to:

shopcareers@conran.com

For opportunities in Head Office (Shad Thames), please send your application to:

tcshr@conran.com

Due to the high level of response, please allow us a few days to attend to your application after which we will advise if you have been shortlisted.  Alternatively, if you are unsuccessful on this occasion we may wish to hold your details on file and contact you in the future should a suitable vacancy arise. Please indicate you are happy for us to do this when sending in your application.

 


 

Current Vacancies

Furniture & Lighting Manager (Full Time)

REPORTS TO:             Store Manager/Assistant Store Manager

LOCATION:                Chelsea

JOB PURPORSE

Manage all operational aspects of department to achieve maximum sales performance and profit, whilst ensuring that optimum levels of customer service are always achieved.

MAIN ACTIVITIES:

  • Responsible for ensuring department sales targets are achieved and sales opportunities are consistently maximised.
  • Foster open communication with employees and customers to identify and capture sales opportunities.
  • Send a consistent message that customers come first by establishing and modelling high standards of customer service and selling and prioritising service above all other tasks.
  • Coach staff to consistently provide a high level of service to customers in order to optimise sales and build long term relationships.
  • Customer complaints are kept to the minimum and are managed in a timely manner to minimise expenditure.
  • Organise department operation to ensure the floor is properly stocked, staffing levels are appropriate for business levels and that staff are aware of what is expected of them.
  • Induct, train, develop, and motivate staff to achieve the highest levels of performance, with a view to succession planning for the business.
  • Ensure stock levels within the department are pro-actively monitored and managed (out of stocks are substituted with an alternative) and stock issues are communicated quickly to relevant parties to ensure stock holding meets customer demand.
  • Stockrooms are maintained to the highest standards ensuring stock is always readily available and that shrinkage is kept to the minimum.
  • Utilise all available information to ensure the effective commercial management of the department, developing positive solutions in order to maximise the store’s profit contribution.
  • Maintain effective communication processes within the store and with other functions of the business to ensure that the store goals are met.
  • Deliver urgency and pace within the store team to achieve goals and minimise any negative impact on customer service or sales achievement.
  • Negotiate with and influence all areas of the business for store benefit without adversely affecting other areas of the business.
  • Work closely with Visual Merchandising, Buying and Merchandising teams in regard to store presentation and stock holding meets the immediate and future customer demands.
  • Anticipating stock levels for key trading periods, effectively ensuring the store never loses a sale through lack of availability of the appropriate product.
  • Develop and drive efficiency through constant improvement of store operations in all aspects of the business.

KEY SKILLS:

  • Extremely well-organised, methodical and efficient with the ability to self-motivate and drive initiative.
  • Experience in managing, leading and motivating individuals.
  • Excellent communication skills.
  • Team player who is happy to ‘muck in’.
  • Excellent communication skills.
  • An enthusiasm for The Conran Shop and its product range.

If you would like to apply for this position, please email your CV with a cover letter stating salary expectations to shopcareers@conran.com, quoting the name of the role you are applying for in the subject line.


 

Lighting Sales Assistant (Full-Time)

REPORTS TO:             Department Manager

LOCATION:                Chelsea

JOB PURPORSE

Interested in interiors and fascinated by furniture? A number of exciting opportunities have arisen in our flagship Chelsea store for enthusiastic and dedicated Sales Assistants to join our expert team of customer advisers and work amongst our renowned curation of products. A genuine passion for furniture, gifts and interior design is a must, along with the ability to engage with, and advise customers to optimise their shopping experience. To deliver exceptional customers service at all times, befitting of The Conran Shop and our product range.

If you would like to apply for this position, please email your CV with a cover letter stating salary expectations to shopcareers@conran.com, quoting the name of the role you are applying for in the subject line.


 

Furniture & Lighting Sales Assistant (Full-Time)

REPORTS TO:             Department Manager

LOCATION:                Chelsea

JOB PURPORSE

Interested in interiors and fascinated by furniture? A number of exciting opportunities have arisen in our flagship Chelsea store for enthusiastic and dedicated Sales Assistants to join our expert team of customer advisers and work amongst our renowned curation of products. A genuine passion for furniture, gifts and interior design is a must, along with the ability to engage with, and advise customers to optimise their shopping experience. To deliver exceptional customers service at all times, befitting of The Conran Shop and our product range.

If you would like to apply for this position, please email your CV with a cover letter stating salary expectations to shopcareers@conran.com, quoting the name of the role you are applying for in the subject line.


 

Assistant Department Manager (Full-Time)

REPORTS TO:             Department Manager

LOCATION:                Chelsea

JOB PURPORSE

Support the Department Manager in the successful running of all operational aspects across the sales floor in order to achieve maximum sales performance and profit, whilst ensuring that optimum levels of customer service are achieved at all times. To deputise the responsibilities of the Department Manager when they are not in the store and report into the Assistant Store Manager in their stead.

MAIN ACTIVITIES:

  • Department KPI targets are achieved and sales opportunities are consistently maximised, Sales, Customer service, ATV, Conversion, Data capture, Employee turnover and Shrinkage.
  • Foster two-way communication with employees and customers to identify and capture sales opportunities and report back findings, to relevant company stakeholders.
  • Organise department operations to ensure the floor is properly stocked, staffing levels are appropriate for business levels and all staff are aware of what is expected of them.
  • Work with in store visual merchandisers to create appealing, relevant display which entice and stimulate customers.
  • Developing and delivering training sessions with your teams utilising internal resources and external stakeholders.
  • Leading by example, ensuring the highest standard of verbal and written communication, external and internal.
  • Coach staff to consistently delivery premium customer service, representing the store as positive brand ambassadors and cultivating long term relationships with customers, new and established.
  • Send a consistent message that customers come first, by establishing and modelling high standards of customer service and selling - prioritising service above all other tasks.
  • Working towards a 100% mystery shop across all categories.
  • Stockrooms are maintained to the highest standards ensuring stock is always readily available and that shrinkage is kept to the minimum.
  • Customer complaints are managed efficiently to reduce time needed on solutions and escalated to department managers when relevant.
  • Utilise all available information to ensure the effective commercial management of the department, developing positive solutions in order to maximise the store’s profit contribution.
  • Manage department stock levels across all brands, ensuring stock accuracy vs inventory.
  • Support and deputise floor walks with the Store Manager, Display, Buying and Merchandising team, including creating follow up notes and action plans when the department manage is not able to attend.
  • Support recruitment and selection for your departments, induction and training for each team member.

If you would like to apply for this position, please email your CV with a cover letter stating salary expectations to shopcareers@conran.com, quoting the name of the role you are applying for in the subject line.


 

Sales Assistants (Full & Part-Time)

REPORTS TO:             Department Manager

LOCATION:                Chelsea

JOB PURPORSE

Interested in interiors and fascinated by furniture? A number of exciting opportunities have arisen in our flagship Chelsea store for enthusiastic and dedicated Sales Assistants to join our expert team of customer advisers and work amongst our renowned curation of products. A genuine passion for furniture, gifts and interior design is a must, along with the ability to engage with, and advise customers to optimise their shopping experience. To deliver exceptional customers service at all times, befitting of The Conran Shop and our product range.


 

Café Assistant (Part-Time)

REPORTS TO:             Café Manager – Conran Kitchen

LOCATION:                Marylebone

JOB PURPORSE

The Conran Kitchen, our cafe located on the ground floor of our Marylebone High Street store, is seeking an assistant to join a friendly and dynamic team. Experience in hospitality and catering required.


 

Sales Assistants (Full & Part-Time)

REPORTS TO:             Manager (Selfridges concession)

LOCATION:                Selfridges

JOB PURPORSE

Nestled within the iconic Selfridges store on Oxford Street, The Conran Shop’s concession store is at the heart of the action, offering design-led gifts and big-name brands that perfectly showcase our signature aesthetic. We’re in search of friendly, personable individuals to assist and advise customers in need of guidance and inspiration, to help them find their ultimate purchase. The ideal candidates will have a genuine passion for gifts, lifestyle accessories and interior design, and will have the ability to engage with customers, providing a high level of customer service for a premium shopping experience. 


 


 


 

 

PRIVACY NOTICE

The Conran Shop is the data controller of the personal data you provide to us about yourself. The Conran Shop collects personal data about you to help in the recruitment process. This data consists of information including your name, address, e-mail address, telephone number, work and education history plus details of your eligibility to work. We process this personal data as necessary to aid the recruitment process. By submitting your CV to The Conran Shop your data is held lawfully in our legitimate interest. By providing your personal data to us you agree that:

  • We will only collect and use your personal information when the law allows us to.
  • All the personal data we process is processed by our staff in the UK, a third party hosting company based in the UK and outside of the UK.
  • Should you be unsuccessful in your application we may keep your personal data for no more than twelve months or other such reasonable duration as we believe is appropriate in the circumstances. After this point it will be destroyed.
  • If at any point you wish to have access to your personal data or believe the information we process about you is incorrect or incomplete you can request to see this information and have it corrected or deleted. You can also request for us to stop processing your personal data by emailing dpo@conranshop.com or writing to the Data Protection Officer at The Conran Shop, Unit 3 Flatten Way, Syston, Leicestershire, LE7 1GU.
  • In limited circumstances we may approach you separately for your written consent to allow us to process certain sensitive data, and we will explain why the information is being requested. You are not obliged to agree to this request.

If you are unhappy with our response to any requests you have made to us regarding the use of your personal data you have the right to complain to the supervisory authority. You can do this by contacting the Information Commissioner’s Office on 0303 123 1113 or go online to  www.ico.org.uk/concerns. Please note we are not responsible for the content of external websites.

We have a comprehensive Privacy Notice which sets out specific information about data protection, your rights and our obligations which can be viewed here.

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