Exclusive Store Services
To make your shopping experience with us as smooth as can be, we're delighted to offer a host of brand-new, COVID-safe and exclusive services over the telephone, including same-day London delivery or collection; simply call the 'Telesales' number above, or click here to discover more.
COVID-19 Update
We very much look forward to seeing you in person, and to find out how we are keeping you safe in store, head over to our dedicated COVID-19 Updates page.
About the Store
The Conran Shop’s flagship home Michelin House was designed by François Espinasse and first opened in 1911 as a British home for Michelin Tyres. Created as possibly the grandest tyre manufacturer’s headquarters in history, the acclaimed Michelin House has become one of London’s most instantly recognisable buildings in the years since. First opening its doors to the world in 1987, The Conran Shop’s Chelsea store had always been a dream project for founder Sir Terence Conran, and now stands as a pure expression of good design, boasting a curated edit of contemporary classics and new and interesting work sourced from across the world.
Situated within the Brompton Cross area of Chelsea, the regeneration of Michelin House by Sir Terence Conran is considered to have heralded a revival of the area. An icon of the building’s original use, its Art Deco façade and characteristic stained-glass windows all pay homage to the iconic figure Monsieur Bibendum, more commonly referred to as the 'Michelin Man.' Acquired by Sir Terence Conran in 1985, Michelin House underwent a fully restorative transformation to become the celebrated manifestation it is today, housing both The Conran Shop and Conran’s critically acclaimed Bibendum restaurant, which takes its name from the famous mascot that adorns the building’s frontage.
Today, The Conran Shop’s flagship stands at the centre of the rejuvenated luxury district and offers a carefully selected collection of furniture, lighting, kitchen and dining products, home accessories and gifts from some of the most iconic designers and most exciting new talent worldwide.
Here to Help
To reach one of Chelsea staff, please use the Virtual Shopping service where you can tour the Store instantly or arrange an in-store consultation if you would like to take things further. Alternatively, please email [email protected] or call the numbers above. If you would like to get in touch with our Customer Service team, please click here.
Ordering large furniture abroad?
Due to ever-changing international delivery costs, we cannot offer an accurate estimate for larger furniture items, so please call our experts on 020 7827 4497 to complete your order.
Need a Gift List?
Planning a birthday, wedding, baby shower, or other special occasion? Ensure you get what you really want with our in-store Gift List service. Whether you wish to register for a new one, or are looking to manage and purchase items from an existing one, please email [email protected], and we will be happy to help.
Accessibility Information
At The Conran Shop, we are committed to offering our customers the best in-store experience, especially those with disabilities or limited mobility. As our Chelsea store is housed in the iconic Grade II-listed Michelin House, access to the basement floors is unfortunately limited. Please call the Store on 020 7589 7401 prior to your visit and our team will be happy to arrange any support or assistance you require.
Meet the Team
- Victoria Large, General Manager
- Martin Colquhoun, Assistant General Manager