COVID-19 Update

Throughout lockdown, the government has designated ‘homeware stores’ as essential retail. The Conran Shop falls into this categorisation and has done so since its inception in 1973. In the best interest of our teams, we decided to close our stores at the start of lockdown in March and re-opened starting from Marylebone on Saturday, June 6th. We very much look forward to seeing you, so find out how we are keeping you safe below.

How we are keeping you safe in the store:

• Reduced opening hours for the time being
• A limited number of people allowed in at one time, including a one-in-one-out policy
• A one-way shopping system
• Clear markings and signage as well as staff training regarding proper social distancing
• Where applicable, only one customer in a lift at a time
• Full implementation of personal protective equipment for staff, as well as masks and gloves for customers
• Frequent cleaning of the premises and products
• Hand sanitisers on every floor and in key locations
• Perspex screens at till points and staff desks, with only one staff member allowed on a station at one time
• Plastic sheets for furniture trials
• Returned items safely stored for 72 hours, with refunds processed using gloves
• Customer bathrooms and changing rooms will be out of use

We kindly ask that our customers please:

• Shop with no more than two members of the same household, with exceptions for those requiring special assistance or offering childcare
• Keep two metres apart from other customers and staff at all times
• Keep product touching to a minimum
• Make use of anti-bacterial products before and during each visit
• Pay by card only

Complimentary Consultations

Enjoy a personal furniture, lighting, lifestyle, or trade consultation with one of our specialists. Available in store or from the comfort of your home, each one-hour meeting will walk you through our store offering, hosting exclusive products, design icons and future classics. Secure your booking here.

About the store

The Conran Shop’s flagship store Michelin House was designed by François Espinasse and first opened in 1911 as a British home for Michelin Tyres. Created as possibly the grandest tyre manufacturer’s headquarters in history, the acclaimed Michelin House has become one of London’s most instantly recognisable buildings in the years since. First opening its doors to the world in 1987, The Conran Shop’s Chelsea store had always been a dream project for founder Sir Terence Conran, and now stands as a pure expression of good design, boasting a curated edit of contemporary classics and new and interesting work sourced from across the world.

Situated within the Brompton Cross area of Chelsea, the regeneration of Michelin House by Sir Terence Conran is considered to have heralded a revival of the area. An icon of the building’s original use, its Art Deco façade and characteristic stained-glass windows all pay homage to the iconic figure Monsieur Bibendum, more commonly referred to as 'The Michelin Man'. Acquired by Sir Terence Conran in 1985, Michelin House underwent a fully restorative transformation to become the celebrated manifestation it is today, housing both The Conran Shop and Conran’s critically acclaimed Bibendum Restaurant, which takes its name from the famous mascot that adorns the building’s frontage.

Today, The Conran Shop’s flagship store stands at the centre of the rejuvenated luxury district and offers a carefully selected collection of furniture, lighting, kitchen and dining products, home accessories and gifts from some of the most iconic designers and most exciting new talent worldwide.