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The premise is simple: If you find what you’re looking for, for less, we’ll match it.
However, we do understand our customers may shop around for the best prices before committing to placing an order online or before buying from one of our stores.
The Conran Shop is not only committed to delivering its customers exceptional service, but exceptional value as well. As part of the Ultimate Shopping Experience, if you discover an identical and authentic product from any other UK retailer for less, we promise to match their price.
Whether you’re researching a design before placing an order, or even if you have already purchased it from us – if you discover your product elsewhere for less we guarantee to match the lower price, inclusive of sale offers, or refund the difference within 14 days of your purchase date.*
We always endeavour to offer our customers the best deal possible, but should you find any of our products retailed at a lower price, there are a number of ways to take advantage of The Conran Shop’s Price Promise:
We ask that you please provide your receipt or the order details, your full name, an email address and a daytime telephone number that you are happy for us to contact you on. We will seek to verify the lower price, but may need some additional help from you to do so. We guarantee to get back to you within 3 working days to discuss your Price Promise request.
Unbeatable prices, outstanding service and incomparable quality make up the Ultimate Shopping Experience that The Conran Shop is proud to represent.
* Terms & Conditions
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