Need a Hand?
If you have further questions on any aspect of The Conran Shop, please contact us by email at customerservices@theconranshop.com, or by using our Live Chat/HERO functionality.
The premise is simple: If you find what you’re looking for, for less, we’ll match it.
The Conran Shop is not only committed to delivering its customers outstanding service and incomparable quality, but exceptional value as well. We understand you may shop around for the best price before committing to placing an order online or before making a purchase at one of our stores. So, if you discover an identical and authentic product from any other UK retailer for less, we promise to match their price.
If you discover your product somewhere else for less, we guarantee to match the lower price. You can take advantage of this when you’re researching a design before placing an order and even if you have already made your purchase with us.
The Conran Shop Price Promise is inclusive of sale offers and guarantees to refund the difference within 14 days of your purchase date. *
*Terms and Conditions apply. See below for more details.
To benefit from the Price Promise, simply speak to a Sales Consultant at one of our Stores, or email customerservices@theconranshop.com for assistance.
We ask that you please provide your receipt or order details, your full name, an email address and a daytime telephone number that you are happy for us to contact you on. We will seek to verify the lower price independently but may need some additional help from you to do so. We guarantee to get back to you within three working days to discuss your Price Promise request.
If you have further questions on any aspect of The Conran Shop, please contact us by email at customerservices@theconranshop.com, or by using our Live Chat/HERO functionality.